Privacy Policy
The operator of OREA Hotels & Resorts, as the data controller, processes personal data for the purpose of fulfilling legal obligations, fulfilling contractual obligations and protecting property, unless otherwise specified in the data subject's consent. Personal data is processed by OREA Hotels & Resorts' employees and related service providers who provide support for operational systems.
You have the right to access, rectify, erase or restrict the processing of your personal data. You can exercise your rights by using the forms at kontakt.cimex.cz or by contacting osobni-udaje@cimex.cz. Detailed information on data protection is available here on the website or at the hotel reception.
Cookies
What are cookies and how do we use them?
Cookies are small files that are stored on your device when you visit a website. These files enable the website to function effectively, analyse traffic and personalise content.
Our website uses the CookieHub consent management platform (CMP), which allows you to manage and customize your cookie settings according to your preferences.
Below are the categories of cookies we use:
- Necessary cookies
These cookies are essential for the proper functioning of the website and cannot be deactivated. They help, for example, with user authentication or maintaining the contents of the shopping cart. - Preference cookies
They allow us to remember your settings, such as language, currency or page layout, to give you a better user experience. - Analytics cookies
They help us understand how visitors use our website and allow us to optimise its content and features.
We use analytics tools such as:- Google Analytics - tracks user traffic and interactions on the site.
- Microsoft Clarity - records user movement on the page to help optimize the user experience.
- Hotjar - provides heatmaps and recordings of user behaviour.
- Marketing cookies
They are used to personalise ads and track user behaviour across the website.
We work with partners such as:- Meta (Facebook Pixel) - for targeted social media advertising.
- Google Ads - for remarketing and personalized ads.
- Seznam Sklik - ads displayed on the Seznam.cz network.
- Pinterest Pixel - tracks conversions and user behaviour coming from Pinterest.
- TikTok Pixel - allows you to measure the performance of ads on TikTok and target relevant users.
We use all cookies exclusively within OREA Hotels & Resorts and do not provide them to third parties without your consent, with the exception of our contractual partners for the management of web services, such as Instinct Agency s.r.o., CIMEX INVEST s.r.o. and other entities within the OREA group.
For more information on setting and managing cookies, please see our Cookie Settings.
